Support Tools

Utility programs that may be useful in diagnosing or fixing problems.

No warranty is offered or liability accepted for use of these programs.

Computers are complicated

ABC software image of noughts and ones illustrating that computers are complex

sometimes they need a little help

 

Check Drives

This utility will check all drives on your system from A to Z looking for ABC files, and report on what it finds. It cannot harm your computer and is safe to use at any time. Click here to download.


Check Printers

This utility will read all Printers available to your PC, and report on what it finds. It cannot harm your computer and is safe to use at any time. Click here to download.


Check Internet and websites

This utility provides some tests to check your connection to the internet and to ABC and HMRC websites. It cannot harm your computer and is safe to use at any time. (updated Feb 2018 for new Government Gateway). Click here to download.


Replace ABC updater

This will replace the little ABC updater program (when you start up ABC this runs to check if a newer version is available). Click here to download.


Clear Payroll cache

This utility removes any old payroll update installers from your computer as these may on occasion prevent new updates from completing. Click here to download. And then run the file.



Check for the Microsoft files required by ABC

Recent versions of Windows do not install all the many optional Microsoft library functions (.DLL files) required by programs like ABC. This utility will check your PC and install files that ABC requires. You do not need to use this unless you are getting error messages when running ABC. Click here to download. And then run the file.

Custom Update

Installs the ABC6 program with minor changes as requested by a user(s). Retains the same version number.You need a PIN to unlock this (available from ABC Software). Click here to download and run.

Background Emailer

Installs the separate ABC Background Emailer program (v2.8). Secured with PIN available from ABC Software. Click here to download and run.


Check ABC Database version

This little program is safe to use at any time. It checks your ABC database and reports the version number and whether the accounts can be locked OK. Click here to run it (or download to use on other PCs)